Warranty
Harmony Foot Warranty Policy
At Harmony Foot, we stand behind the quality of our products and want every customer to feel confident in their purchase. Our warranty is designed to protect you against manufacturing defects and product issues that occur under normal use.
1-Year Limited Warranty
The Harmony Foot™ Relax and Recover Foot Massager includes a 1-year limited warranty from the date of delivery.
This warranty covers defects in materials or workmanship that prevent the product from functioning properly under normal household use.
What Is Covered
This warranty may cover:
- Motor or power issues caused by a manufacturing defect
- Heating function failure caused by a manufacturing defect
- Air compression failure caused by a manufacturing defect
- Control panel or button malfunction caused by a manufacturing defect
- Internal component failure under normal use
- Product defects present upon arrival
What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, neglect, or improper handling
- Accidental damage, drops, spills, or impact damage
- Damage caused by water or moisture exposure
- Damage caused by unauthorized repairs or modifications
- Cosmetic damage that does not affect product performance
- Use outside of the product instructions
- Commercial, rental, or non-household use
- Lost, stolen, or misplaced products
Damaged or Defective Items Upon Arrival
If your Harmony Foot product arrives damaged or defective, please contact us as soon as possible after delivery.
To help us review your request quickly, please include:
- Your order number
- A description of the issue
- Clear photos or video showing the problem
- Photos of the packaging, if the item arrived damaged
Once your request is reviewed, we may offer a replacement, repair solution, store credit, or another appropriate resolution depending on the issue.
How to Submit a Warranty Claim
To submit a warranty claim, please email us at:
Please include your order number and a clear explanation of the issue. Our support team may request photos, videos, or additional information to verify the problem.
Warranty Claim Review
All warranty claims are reviewed by our support team. Approval is not guaranteed and depends on whether the issue qualifies under this warranty policy.
If the claim is approved, Harmony Foot may provide one of the following:
- Replacement product
- Replacement part, if applicable
- Repair support
- Store credit
- Another reasonable solution at our discretion
Proof of Purchase Required
A valid order number or proof of purchase is required for all warranty claims. The warranty applies only to the original purchaser and is not transferable.
Important Product Use Notice
Harmony Foot products are designed for personal wellness, relaxation, and comfort. They are not intended to diagnose, treat, cure, or prevent any medical condition.
If you have diabetes, poor circulation, neuropathy, blood clots, swelling, recent surgery, implanted medical devices, or any serious foot or leg condition, please consult a healthcare professional before using the product.
Limitation of Liability
Harmony Foot is not responsible for indirect, incidental, or consequential damages related to the use or inability to use the product. Our responsibility under this warranty is limited to the repair, replacement, store credit, or resolution approved by Harmony Foot.
Contact Us
For warranty questions or to submit a claim, contact us at:
Harmony Foot Support
Email: info@harmonyfoot.com